Additional Information

Additional Information

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Currency - All prices are in AUD

Currency - All prices are in AUD
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Gemini Collectibles

Store Policies

  • We do our best to hand pick quality items, however you might not receive a perfect box. There may be shelf-wear, creases, or slight imperfections. There may also be minor issues with paint & flocking. Unfortunately, we will not be able to exchange items due to imperfections. If you seek a perfect paint job and mint box, we recommend shopping at a brick and mortar store.
  • Clearance items and closeout items are sold as is and are not returnable. Boxes and/or paints may not be perfect. After investigation on our end, if a clearance or closeout item is missing from an order we will refund the item. 
  • Many items we sell are extremely limited editions and there is a possibility that an item can over-sell. If this happens, we will fulfill orders based on time of payment until orders are filled. When inventory runs out, all unfilled orders will be fully refunded.
  • All proto sales are final. Protos cannot be returned.
  • Once an order is placed and payment is made, we cannot make changes to any order.
  • We cannot combine orders.

 Pre-Orders:

  •  If pre-ordered items are purchased with in-stock items, your order will ship when all items you have ordered are in stock. Pre-order items are charged when purchased.

 Cancellations:

  • Any cancelled orders or parts of an order (pre-ordered or in-stock items) will incur a 15% cancellation fee.

International:

  • In order to process and ship quickly, we recommend payment via PayPal or a PayPal linked credit card shipping to a PayPal verified address. All other forms of payment must be verified by us and will result in shipping delay or possible cancellation of the purchase. International payments shipping to an address in the USA must be paid by PayPal and ship to a PayPal verified address. USA payments shipping to an international address must be shipped to a PayPal verified address. All international e-check payments will be cancelled.
  • Any import/custom fees are the responsibility of the buyer and are not included in shipping cost.
  • We cannot declare "GIFT" or reduce the value on any Customs Documents.
  • International buyers shipping to a freight forwarder/receiver or a USA address to be forwarded to your location - Gemini Collectibles will not be responsible for damages incurred when items are repacked and forwarded to your location. We must be notified within 2 days after arrival to original shipping address.
  • International shipments cannot be shipped to a P.O. Box - they must ship to a street address.

 Damages:

  • If your shipment arrives damaged or has other issues, we must be notified within 2 days of package receipt.

 Returns:

  • Gemini Collectibles must approve the return prior to the buyer shipping item back. Item must be returned unopened within 6 days of receipt. Refund for purchase price only. Shipping charges non-refundable. Returned items will be subject to a 15% restock fee.
  • All proto sales are final. Protos cannot be returned.
  • Items returned because buyer did not claim package from shipping company or shipping company has an issue with address supplied by the buyer which results in package being returned to Gemini Collectibles are subject to a 15% restock fee and any return shipping fees incurred. Original shipping fees are non-refundable.

 

By placing an order on our website, you understand and accept these policies.



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